Welcome to Lock X Smart! The terms “we,” “us,” and “our” refer to Lock X Smart. We operate this website and online store, including all related content, products, services, and tools, to provide you, the customer, with a curated shopping experience (the “Services”). Lock X Smart is powered by Shopify, which enables us to provide these Services.

These Terms of Service, together with any referenced policies (the “Terms”), describe your rights and responsibilities when using our Services. Please read them carefully, as they include important information about your legal rights, warranty disclaimers, and limitations of liability.

By visiting, interacting with, or purchasing through our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you must not use or access our Services.

By using our Services, you confirm that you are of the age of majority in your jurisdiction and that any minor dependents using the Services are under your supervision and consent.

You may be required to provide information such as your email, billing, payment, and shipping details. You represent that this information is accurate, current, and complete.

You are solely responsible for your account security and all activity under your account. Accounts may not be transferred, sold, or assigned to others.

We aim to provide accurate product descriptions and images, but actual colors and appearance may vary depending on your device. Product descriptions, availability, and features may change without notice.

Customer Responsibility:

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  installation and proper use of Lock X Smart products.
  
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  not liable for damages, malfunctions, or issues caused by improper installation, misuse, or failure to follow instructions.
  
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  considered a debt owed to Lock X Smart by the customer.

By placing an order, you are making an offer to purchase. Lock X Smart may accept or decline any order at its discretion. Orders are not accepted until payment is processed and confirmed.

You are responsible for reviewing your order carefully. Cancellation may not be possible once an order is accepted.

All purchases are subject to our Refund Policy (see Section 7). Purchases are for personal use only and not for resale or export.

Prices, promotions, and discounts are subject to change.

Prices exclude taxes, shipping, customs, and import duties unless stated.

You agree to provide accurate, up-to-date payment and account information and to pay all applicable charges.

All delivery times are estimates and not guaranteed. We are not liable for delays caused by carriers, customs, or other events beyond our control. Risk of loss transfers to the customer once products are handed to the carrier.

Refunds are only available within 30 days of purchase and only if the product is received defective.

Refunds are not available due to:

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  Improper use
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  Incorrect installation
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  Tampering or removal after installation

Requirements for Refunds:

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  photos or video evidence of the defect.
  
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  all original parts, packaging, and accessories intact.
  

Chargebacks: Any disputes or unauthorized chargebacks related to product misuse or improper installation will be treated as a debt owed to Lock X Smart by the customer.

All content on our Services — including trademarks, designs, images, videos, and text — is owned by Lock X Smart or its licensors and protected by law. You may use our Services only for personal, non-commercial purposes.

Unauthorized use, reproduction, or distribution is prohibited and may result in legal action.

All personal information collected is subject to our Privacy Policy . By using our Services, you consent to data collection and sharing with Shopify and other service providers.

These Terms are governed by the laws of the state where Lock X Smart is headquartered. All disputes will be resolved in the appropriate local courts.

Questions regarding these Terms should be sent to:

Email: support@lockxsmart.com

Business Address: 3300 Kashiwa Torrance Ca 90505

Phone: (310) 310-3333