Product details

Specifications

Box Size:


  • Length: 17.75 in

  • Width: 7.75 in

  • Height: 4.75 in

Mortise Size:


  • Plate Height: 160 mm

  • Case Width: 70 mm

  • Backset (front of plate to keyhole center): 50 mm

  • Center Distance (handle to keyhole): 50 mm
What's Included
  • Smart Lock Device – The core of your secure, modern entry solution.
  • Matching Mortise (selected size) – Tailored fit to ensure seamless installation and reliable operation.
  • Screws, Spacers & Installation Hardware – Everything you need for a smooth, hassle-free setup.
  • User Manual – Step-by-step guidance to get your lock up and running quickly.
  • Lock Installation Template – Helps you measure and drill precise holes for a perfect fit.
Warranty
Coverage
  • Mechanical defects in the lock’s hardware components.
  • Manufacturer-related faults that affect the performance or normal operation of the lock.
  • Defects in materials or workmanship under normal residential use.
What is Not Covered
  • Improper installation, incorrect setup, or installation damage.
  • Normal wear and tear, scratches, or cosmetic damage.
  • Damage caused by misuse, neglect, accidents, abuse.
  • Battery replacement or power-related issues due to drained or improperly installed batteries.
  • Unauthorized modifications, tampering, or repairs performed by anyone other than Lock X Smart or an authorized service provider.
🔐 Stress Test

🔐 Stress Test


See what our cutting-edge smart locks are built to handle—relentless tests, extreme conditions, uncompromising security.

Mortise Size

5050 Mortise Lock

50mm backset (distance from the edge of the door to the center of the keyhole/spindle).

  • Compact size, often used for narrower doors or where space is limited.
  • Provides a good balance of function and door strength.

3585 Mortise Lock

85mm backset (longer distance from the edge of the door to the center).

  • Larger lock case, usually for wider stile doors or when aesthetics require the handle/keyhole to be further from the edge.
  • Common in commercial applications and heavy-duty doors.

S-S-S

Secure

Advanced fingerprint, IC card, and passcode access keep your property safe.

Smart

Easy app control and modern features bring convenience to your fingertips.

Seamless

A sleek design that blends style with everyday usability.

Before

After

FAQs

Does the lock come with everything I need for installation?

Yes! Your box includes the smart lock, mortise (in the size you select), screws, spacers, installation hardware, a user manual, and a template for drilling the correct holes. No extra parts are required.

What tools will I need to install the lock?

Basic tools like a screwdriver and drill are recommended. Since we include all necessary screws, spacers, and a drilling template, installation is straightforward and beginner-friendly.

How do I know which mortise size to choose?

You can select the mortise size that matches your door specifications. If you’re unsure, measure the length and backset of your current mortise and match it to our size guide.

Can the lock still be opened with a traditional key?

Yes. While it’s designed for smart access, the lock also supports manual key entry as a backup for peace of mind.

What happens if the battery dies?

The lock will notify you when battery power is running low. If the battery does run out completely, you can still unlock the door with the backup key included.

Is professional installation required?

No. The lock is designed for easy DIY installation using the included hardware and template. However, you may choose professional installation if you prefer.

Is the lock weather-resistant?


Yes. Our smart locks are built with durable materials designed to withstand everyday use, humidity, and temperature changes, making them suitable for both indoor and outdoor doors.

Can multiple users have access to the lock?

Absolutely. You can set up multiple users with their own PIN codes, fingerprint access, or app permissions, giving each person secure and personalized entry.

Does the lock come with a warranty?

Yes. Every lock includes a manufacturer’s warranty, covering defects and ensuring you have peace of mind with your purchase.

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